1. What are your main services?
We offer comprehensive sourcing, manufacturing, and supply chain solutions, including:
Product sourcing & procurement
Quality control & inspections
Private label & OEM manufacturing
Logistics & shipping support
Custom packaging & branding
2. Do you offer a product catalog?
Yes, we provide a detailed product catalog upon request. Please contact us to receive our latest catalog tailored to your needs.
3. What types of products can you offer?
We specialize in a wide range of products, including:
-
Electronics & gadgets
-
Home & kitchen appliances
-
Fashion & accessories
-
Beauty & personal care
-
Toys & gifts
-
Industrial & hardware supplies
For a full list, please inquire with our sales team.
4. What currencies do you accept?
We accept payments in USD (US Dollars), EUR (Euros), GBP (British Pounds), and CNY (Chinese Yuan). Other currencies may be accepted upon agreement.
5. What are your payment terms?
We offer flexible payment options:
30% deposit, 70% before shipment (standard)
100% upfront (for small orders)
LC (Letter of Credit) (negotiable for bulk orders)
Secure payment methods include bank transfer, PayPal, and Alibaba Trade Assurance.
6. Do you provide shipping services?
Yes, we offer end-to-end shipping solutions, including:
Air freight & sea freight
Door-to-door delivery
Customs clearance assistance
DDP (Delivered Duty Paid) & EXW (Ex-Works) options
7. Can I place orders with private label/OEM?
Absolutely! We support private labeling, OEM, and ODM services, including:
Custom packaging & branding
Logo printing & design modifications
MOQ (Minimum Order Quantity) negotiable
8. Do you provide product photography and videos?
Yes, we offer professional product photography, 360° shots, and promotional videos for an additional fee. Samples can be provided upon request.
9. How can I place an order?
To place an order, follow these steps:
Send us your product requirements (specs, quantity, packaging).
We’ll provide a quotation and samples (if needed).
Confirm the order and make payment.
We proceed with production & quality checks.
Shipment is arranged with tracking details.
10. Can I track my order with shipping info?
Yes! Once your order is shipped, we’ll provide:
Tracking number (for air/sea freight)
Courier details (DHL, FedEx, etc.)
Regular updates until delivery
If any other extra info needed, please feel free to tell us.
11. What is your warranty and after-sales support?
We stand by our products with:
1–2 years warranty (varies by product)
Free replacements for defective items (terms apply)
Dedicated after-sales team for troubleshooting & support