FAQ

If your question isn’t answered here, contact our team for personalized assistance!
1. What are your main services?

We offer comprehensive sourcing, manufacturing, and supply chain solutions, including:

  • Product sourcing & procurement

  • Quality control & inspections

  • Private label & OEM manufacturing

  • Logistics & shipping support

  • Custom packaging & branding

Yes, we provide a detailed product catalog upon request. Please contact us to receive our latest catalog tailored to your needs.

We specialize in a wide range of products, including:

  • Electronics & gadgets

  • Home & kitchen appliances

  • Fashion & accessories

  • Beauty & personal care

  • Toys & gifts

  • Industrial & hardware supplies

For a full list, please inquire with our sales team.

We accept payments in USD (US Dollars), EUR (Euros), GBP (British Pounds), and CNY (Chinese Yuan). Other currencies may be accepted upon agreement.

We offer flexible payment options:

  • 30% deposit, 70% before shipment (standard)

  • 100% upfront (for small orders)

  • LC (Letter of Credit) (negotiable for bulk orders)
    Secure payment methods include bank transfer, PayPal, and Alibaba Trade Assurance.

Yes, we offer end-to-end shipping solutions, including:

  • Air freight & sea freight

  • Door-to-door delivery

  • Customs clearance assistance

  • DDP (Delivered Duty Paid) & EXW (Ex-Works) options

Absolutely! We support private labeling, OEM, and ODM services, including:

  • Custom packaging & branding

  • Logo printing & design modifications

  • MOQ (Minimum Order Quantity) negotiable

Yes, we offer professional product photography, 360° shots, and promotional videos for an additional fee. Samples can be provided upon request.

To place an order, follow these steps:

  1. Send us your product requirements (specs, quantity, packaging).

  2. We’ll provide a quotation and samples (if needed).

  3. Confirm the order and make payment.

  4. We proceed with production & quality checks.

  5. Shipment is arranged with tracking details.

Yes! Once your order is shipped, we’ll provide:

  • Tracking number (for air/sea freight)

  • Courier details (DHL, FedEx, etc.)

  • Regular updates until delivery

If any other extra info needed, please feel free to tell us.

We stand by our products with:

  • 1–2 years warranty (varies by product)

  • Free replacements for defective items (terms apply)

  • Dedicated after-sales team for troubleshooting & support

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